Privacy Policy
Last updated: January 2025
At iMLabs we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect your information.
Information we collect
Personal data
Name, email address, phone number, company name, and position when you complete our contact or consultation forms.
Usage data
Information about how you interact with our website, pages visited, time spent, and technical data such as IP address and browser type.
Cloud service data
Performance metrics, application logs, and infrastructure data when we manage cloud services for clients.
How we use your information
- Provide and maintain our digital and cloud computing services
- Improve and personalize your experience on our website
- Analyze user behavior to optimize digital campaigns and services
- Communicate with you about inquiries, service updates, and relevant offers
- Comply with legal and regulatory obligations
Data protection
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Role-based access control
- Continuous security monitoring
- Regular backups
- Compliance with industry standards
Information sharing
We do not sell or rent your personal data. We may share information with:
- Cloud service providers (AWS, Azure, Google Cloud)
- Analytics tools (Google Analytics 4)
- Authorities when required by law
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Request data portability
Changes to this policy
We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page.
Contact
For questions about these terms, contact us at:
Email: contact@imlabs.cl
Location: Santiago, Chile