Privacy Policy

Last updated: June 2026

At iMLabs we take the protection of your personal data seriously. This policy explains what information we collect, how we use it, and how we protect it, both on our website and in our iMBilling platform.

Who we are

iMLabs SpA is the company responsible for processing the personal data collected through our website (imlabs.cl) and through iMBilling, our business management platform that includes electronic invoicing. For any privacy inquiry, you can reach us using the contact details at the bottom of this page.

Information we collect

We collect only the data necessary to provide our services:

Contact data

Name, email address, phone number, company name, and position when you complete our contact or consultation forms.

Account and business data (iMBilling)

Account identification data, access credentials (passwords are stored securely, never in plain text), and the business information you manage in the platform. You remain the owner of your data and documents.

Usage and technical data

Information about how you interact with our services, access logs, and technical data such as IP address and browser type, used for security and service improvement.

Connecting with Google (Gmail API)

iMBilling offers an optional feature to send your documents from your own Gmail or Google Workspace account through the Gmail API. This feature is only enabled if you authorize the connection and can be disabled at any time; you can also keep using traditional email sending.

  • Permission requested: sending email only, plus the basic data needed to identify the connected account.
  • What we do: send, only at your request, the emails you originate in the platform (for example, sending a document to your recipient or a test email).
  • What we do NOT do: we do not read, import, index, or store the contents of your mailbox. The send permission grants no read access to your email, contacts, calendar, or files.
  • What we store: an authorization token and the address of the connected account, both protected with encryption. We never store your Google password.
  • Revocation: you can disconnect your account at any time from the iMBilling settings or from your Google account permissions page.

Limited Use of Google data

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, this data is used exclusively to provide the email-sending feature you requested; it is not transferred to third parties except as necessary to provide the service, to comply with the law, or with your consent; it is not used for advertising; and it is not made available to people to read.

iMLabs’ use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How we use your information

  • Provide and maintain our services, including issuing and sending documents in iMBilling
  • Authenticate users and protect accounts
  • Improve and personalize your experience with our services
  • Communicate with you about inquiries and service updates
  • Comply with legal, tax, and regulatory obligations

Who we share information with

We do not sell or rent your personal data. We only share it when necessary to operate the service:

  • Tax authorities (SII) when it relates to issuing electronic documents
  • Google, only when you enable the Gmail connection, to send the emails you originate
  • Infrastructure and technology providers that help us operate the platform, under confidentiality obligations
  • Competent authorities when required by law

Data retention

We retain data only for as long as necessary to fulfill the purposes described or as required by law. Tax documents are retained for the applicable legal periods. The Google connection token is deleted or invalidated when you disconnect the account.

Security

We apply reasonable security measures aligned with industry best practices:

  • Encryption of data in transit (HTTPS) and of sensitive data at rest
  • Access controls and isolation of information between users
  • Security monitoring and anti-abuse mechanisms
  • Secure storage of passwords and credentials
  • No system is completely infallible; we work to keep these measures up to date

Our infrastructure is hosted on Google Cloud Platform and iMLabs’ own datacenter, with information-security management practices that are ISO 27001 ready.

Your rights

Under Chilean data protection law (Law No. 19.628 and its modernization through Law No. 21.719), you may exercise the following rights over your personal data:

  • Access your personal data
  • Rectify inaccurate information
  • Request deletion (erasure) of your data
  • Object to the processing of your data
  • Request data portability where applicable

To exercise these rights, contact us using the details at the bottom of this page. We will respond within the legal timeframes.

International transfers

Some providers may process data outside Chile. In those cases we require adequate safeguards and ensure the processing complies with this policy and applicable law.

Minors

Our services are intended for businesses and professionals. They are not directed at minors, and we do not knowingly collect their data.

Changes to this policy

We may update this policy. We will post the current version on this page with its update date.

Contact

For questions about these terms or about privacy, contact us at:

Email: contacto@imlabs.cl

Location: Santiago, Chile

Privacy Policy